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Legal Notice & Privacy Policy

resales-online.com/en

Updated over a month ago


Legal Notice

last updated 29-04-2024

Details of the responsible party

  • Responsible party:

  • RESALES ANDALUCIA S.L.

  • Commercial name:

  • Resales-Online

  • NIF/CIF:

  • B92950096

  • Address:

  • Avenida Saenz de Tejada, 3,
    Edificio Fuengirola Center, Oficina 308,
    29640 Fuengirola (Málaga)
    ESPAÑA

  • Email:

  • Activity:

  • Software for estate agents

  • Inscription in the Mercantile Register:

  • de Málaga, en el tomo 4544, libro 3453, folio 195, hoja MA-98255, el 07-07-2008.

In this space, the user will be able to find all the information relating to the legal terms and conditions that define the relationship between users and us as the parties responsible for this website. As a user, it is important that you are aware of these terms before continuing your browsing.

ReSales-Online(RESALES ANDALUCIA SL), as the party responsible for this website, is committed to processing the information of our users and customers with full guarantees and to complying with the national and European requirements that regulate the collection and use of the personal data of our users.

This website, therefore, strictly complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

General conditions of use

These General Conditions regulate the use (including mere access) of the web pages that make up the ReSales-Online website, including the content and services made available on them. Any person accessing the website, https://resales-online.com (‘user’) agrees to be bound by the General Terms and Conditions in force at any given time on the website https://resales-online.com.

Access to this website does not imply, in any way, the beginning of a commercial relationship with the owner.

Personal data we collect and how we collect it

Content

The website contains information, multimedia content and materials that the owner has compiled from sources it believes to be reliable. However, the owner cannot guarantee that such information is accurate, complete or up to date at all times. The owner accepts no liability for any errors or omissions in the information presented on the pages of this website.

The owner reserves the right to alter, suspend, cancel or limit the content of the website, links or information obtained through the website, without prior notice.

The owner is not liable for any damages that may arise from the use of the information on the website.

Commitments and obligations of users

The user is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with ReSales-Online. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.

It is forbidden to use the website and its content for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With regard to the contents of this website, it is forbidden:

  • Their reproduction, distribution or modification, in whole or in part, unless authorised by their legitimate owners;

  • Any infringement of the rights of the provider or of the legitimate owners;

  • Its use for commercial or advertising purposes.

In using the website https://resales-online.com, the user undertakes not to carry out any conduct that could damage the image, interests and rights of ReSales-Online or third parties or that could damage, render useless or overload the website https://resales-online.com or that could prevent, in any way, the normal use of the website or the carrying out of acts that could render useless, overload, deteriorate or prevent the normal use of the contents, computer equipment or documents, files or contents stored by the owner.

Nevertheless, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, https://resales-online.com cannot guarantee the non-existence of malware or other elements that may cause alterations in the user's computer systems (software and hardware) or in their electronic documents and files contained therein, although we use all the necessary means and appropriate security measures to avoid the presence of these harmful elements.

Security measures

The personal data communicated by the user to ReSales-Online may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to RESALES ANDALUCIA S.L., the latter assuming all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.

Despite the existence and implementation of the corresponding security measures, breaches or violations of security and computer systems may occur through viruses or other harmful elements or actions.

Dispute resolution platform

We also make available to users the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/.

Intellectual and industrial property rights

Pursuant to the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of ReSales-Online, are expressly prohibited without the authorisation of ReSales-Online. The user undertakes to respect the Intellectual and Industrial Property rights owned by ReSales-Online.

The user knows and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation thereof), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify this circumstance to ReSales-Online indicating:

  • Personal details of the interested party who is the owner of the allegedly infringed rights, or indicate the representation with which he/she is acting in the event that the claim is presented by a third party other than the interested party.

  • Indicate the contents protected by intellectual property rights and their location on the website, accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

Limitation of liability

This website offers information and services that may contain errors or inaccuracies. The owner reserves the right to update or modify the information and services at any time and without prior notice.

The owner does not warrant that the website will be uninterrupted, secure or free from viruses or other harmful elements, although every effort is made to prevent this.

The owner accepts no liability for any interruptions, malfunctions, network failures, loss of business or any other damage that the user may suffer as a result of using the website, whatever the cause.

The owner advises you to verify and contrast the information on the website with other sources before taking decisions or actions based on it.

Exclusion of guarantees and liability

RESALES ANDALUCIA S.L. (ReSales-Online) does not grant any guarantee nor accepts liability, under any circumstances, for damages of any nature that may be caused by:

  • Interferences, interruptions, failures, omissions, delays, blockages or disconnections caused by errors in the telecommunications lines or any other cause beyond its control;

  • The existence of malware, malicious or harmful programs in the contents;

  • Illegal, negligent, fraudulent use or use contrary to this Legal Notice;

  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

  • The provider shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of this website.

Applicable law and jurisdiction

In general, relations between ReSales-Online and the users of its telematic services on this website are subject to the laws of SPAIN and the courts and tribunals of Fuengirola.

Contact

Should any user have any questions about these Legal Conditions or any comments about the website https://resales-online.com, please contact gdpr@resales-online.es.


Privacy Policy

last updated 09-08-2024

Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before submitting your personal data to this website. Persons over the age of 14 may register with https://resales-online.com as users without the prior consent of their parents or guardians.

In the case of children under 14 years of age, the consent of their parents or guardians is required for the processing of their personal data.

Under no circumstances will data relating to the professional or financial situation or the privacy of other family members be collected from minors without their consent.

If you are under 14 years of age and have accessed this website without informing your parents, you should not register as a user.

This website respects and takes care of the personal data of its users. As a user you should know that your rights are guaranteed.

We strive to create a safe and trustworthy space and therefore we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide the services you require.

  • We never share personal information about our users with anyone, except to comply with the law or if we have your express permission.

  • We will never use your personal information for any purpose other than that stated in this privacy policy.

Please note that this Privacy Policy may change due to legislative or self-regulatory requirements, so users are advised to check it periodically. It will be applicable in the event that users decide to fill in any of its contact forms where personal data is collected.

ReSales-Online has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Details of the party responsible
for the processing of your personal data

  • Responsible party:

  • RESALES ANDALUCIA S.L.

  • Commercial name:

  • Resales-Online

  • NIF/CIF:

  • B92950096

  • Address:

  • Avenida Saenz de Tejada, 3,
    Edificio Fuengirola Center, Oficina 308,
    29640 Fuengirola (Málaga)
    ESPAÑA

  • Email:

  • Activity:

  • Software for estate agents

  • Inscription in the Mercantile Register:

  • de Málaga, en el tomo 4544, libro 3453, folio 195, hoja MA-98255, el 07-07-2008.

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send us through the forms on the website will be treated as ‘Website users and subscribers’ data.

For the processing of our users' data, we implement all the technical and organisational security measures established in current legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you of in advance with absolute transparency.

  • Principle of data minimisation: We will only require data that is strictly necessary in relation to the purposes for which we require it. As little as possible.

  • Principle of limitation of the retention period: The data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.

  • Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access to or misuse of our users' data by third parties.

How did we obtain your data?

The personal data that we process at ReSales-Online comes from:

  • Registration form

  • Subscription form

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not ReSales-Online is processing personal data concerning them.

The persons concerned have the right to:

  • Right of access to personal data relating to the data subject: Data subjects may access their personal data.

  • Right of rectification or erasure: Data subjects have the right to rectify the data provided to the data controller. They also have the right to access or request deletion of their personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

  • Right to restrict processing: In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.

  • Right to object to processing: In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep it for the exercise or defence of claims. <Specify company name> will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another data controller when:

    1. The processing is based on consent

    2. The data have been provided by the data subject

    3. The processing is carried out by automated means.

  • Right to data portability: Allows you to obtain a copy of your data in electronic form and, in certain circumstances, to request that it be communicated to another service provider. It only applies to computerised processing carried out with the user's consent or for the performance of a contract.

  • Right to withdraw consent: The data subject may withdraw consent-based processing at any time.

Data subjects also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation, with address at Calle Jorge Juan 6, 28001, Madrid. https://www.aepd.es

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which ReSales-Online is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by https://resales-online.com, only as described in the Legal Notice and this Privacy Policy.

ReSales-Online uses the following form as a system for capturing personal information and processing the information provided by interested parties:

  • Content subscription form: In this case, we request the following personal data: Name, Email, Telephone, Address, VAT number, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website there are several forms to activate the subscription. I inform you that the data you provide us with will be located on the servers of:

  • Registration Form: In this case, we request the following personal data: Name, Email, Telephone, Address, VAT number, so that you can create an account in our system and have access to its functionalities. I inform you that the data you provide us with will be located on the servers of:

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms to help this website ensure the confidentiality of the personal data it collects.

  • To support and improve the services offered by this website.

  • Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user's computer when browsing this website, which are detailed in the Cookies Policy.

  • To manage social networks. ReSales-Online may have a presence on social networks. The processing of data carried out by people who become followers on the social networks of the official pages of https://resales-online.com, will be governed by this section. As well as by those conditions of use, privacy policies and access regulations belonging to the social network applicable in each case and previously accepted by the user of RESALES ANDALUCIA S.L. It will process your data for the purposes of correctly managing its presence on the social network, informing of activities, products or services of ReSales-Online. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), RESALES ANDALUCIA S. L. (ReSales-Online) with registered address at Avenida Saenz de Tejada, 3, Edificio Fuengirola Center, Office 308, 29640 Fuengirola (Fuengirola, SPAIN), shall be responsible for the processing of data corresponding to website users and subscribers.

ReSales-Online does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations may be made with other professionals, in such cases, consent will be required from users informing them of the identity of the collaborator and the purpose of the collaboration. This will always be done with the strictest security standards.

We may publish customer reviews on our websites or services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. By submitting your review you are giving us permission to post your review on our Sites or Services. If you post such content, it will be available to other users of the Sites or Services. Your posting may also become public and we cannot prevent such information from being used in a way that may violate this Policy or the law. If you would like us to remove your name or review from our Sites or Services, you may contact https://resales-online.com at gdpr@resales-online.es.

What is the legal basis for processing your data?

The legal basis for processing your data is consent.

In order to contact or comment on this website, consent to this Privacy Policy is required.

The prospective or commercial offer of products and services is based on the consent that you are asked for, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

How long will we keep your data?

The personal data provided will be kept according to the following criteria:

  • For as long as the business relationship is maintained.

  • Until its deletion is requested by the data subject.

To which recipients will your data be communicated?

Many of the tools we use to manage your data are contracted out to third parties.

In order to provide services strictly necessary for the development of the activity, https://resales-online.com, shares data with the following providers under their corresponding privacy conditions.

All the utilities offered by third parties are strictly necessary for the development of our services and have been selected in compliance with the rights that we preserve on this website.

The following companies will have access to the personal information necessary to perform their functions as data processors, but may not use it for other purposes. In addition, they must process personal information in accordance with this Privacy Policy and applicable data protection legislation.

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help https://resales-online.com analyse how users use the website. The information generated by the cookie about your use of https://resales-online.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Hosting: Amazon Web Services INC, based in the USA. More information at: https://aws.amazon.com (Amazon Web Services INC). Amazon Web Services INC processes the data in order to provide hosting services to RESALES ANDALUCIA SL.

Consultancy/Administration: CYC ASESORIA LEGAL Y TRIBUTARIA S (Cyclo Asesores), with registered office at Avda. Condes de San Isidro, 13, 4ºC. More information at https://www.cyclo.es/ CYC ASESORÍA LEGAL Y TRIBUTARIA S (Cyclo Asesores) processes the data for the purpose of providing consultancy/management services to RESALES ANDALUCIA SL.

Web platform: proprietary system, domiciled in the EU. More information at: https://resales-online.com (own system). The proprietary system processes the data for the purpose of providing its web platform services to RESALES ANDALUCIA SL.

Email marketing: The Rocket Science Group LLC d/b/a, domiciled in the USA. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d/b/a ). The Rocket Science Group LLC d/b/a processes the data for the purpose of providing email marketing services to RESALES ANDALUCIA SL.

Chat communication: Intercom R&D Unlimited Company, domiciled in EU. More information at: www.intercom.com (Intercom R&D Unlimited Company). Intercom R&D Unlimited Company processes the data for the purpose of providing chat communication services to RESALES ANDALUCIA SL.


Google User Data:

Our application uses Google OAuth 2.0 for user authentication and authorization. This section outlines how we access, use, and protect your Google user data, specifically focusing on the https://www.googleapis.com/auth/gmail.send scope.


*** IMPORTANT NOTE *** This section about Google user data ONLY applies if you configure your Resales-Online account Email Settings to "relay emails via my Google email account" so that you can send outgoing emails from the system via your Gmail.

  1. Data Collection and Usage
    When you log in using your Google account, we request access to the following Google API scope: https://www.googleapis.com/auth/gmail.send. To send emails on your behalf. We do not collect any other information from your Google profile beyond what is necessary to send emails.

  2. Purpose of Data Usage
    We use the access granted by the https://www.googleapis.com/auth/gmail.send scope for the following purpose:
    Email Sending: With your explicit consent, we send emails from your Google account on your behalf. This includes utilizing the Gmail API to draft and send emails as instructed by you.

  3. Data Sharing
    We do not share your Google user data with any third parties, except in the following circumstances:

    1. With Your Consent: We will share your data if you provide explicit consent.

    2. Legal Requirements: If required by law, regulation, or legal process.

  4. Data Protection
    We employ industry-standard security measures to protect your Google user data from unauthorized access, disclosure, alteration, and destruction. This includes:

    1. Encryption: All data transmitted between our servers and Google is encrypted using SSL/TLS.

    2. Access Controls: We restrict access to your data to only those employees and contractors who need it to perform their job functions.

  5. User Controls
    You have the following controls over your Google user data:

    1. Revoke Access: You can revoke our access to your Google account at any time through your Google Account settings.

    2. Account Deletion: If you choose to delete your account with us, all associated Google user data will be permanently deleted from our systems.

  6. Changes to This Policy
    We may update this section of our privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating "last updated" date in the section heading. If you have any questions or concerns about how we handle your Google user data, please contact us at gdpr@resales-online.es . This version ensures transparency regarding the specific use of the https://www.googleapis.com/auth/gmail.send scope, while also providing necessary reassurances about data protection and user control.

Navigation

When browsing https://resales-online.com non-identifiable data may be collected, which may include IP addresses, geographical location (approximately), a record of how our services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third party services. This website uses the following third-party analysis services:

  • Google Analytics

We use this information to analyse trends, administer the site, track users' movements around the site and to gather demographic information about our user base as a whole.

Data Secrecy and Security

https://resales-online.com undertakes to use and process users' personal data, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and adapt all measures to prevent their alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection legislation.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is to say, the transmission of data between a server and a web user, and in feedback, is totally encrypted or encrypted.

https://resales-online.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, RESALES ANDALUCIA S.L. shall ensure that any person who is authorised by ReSales-Online to process customer data (including its staff, collaborators and service providers) shall be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a Security Incident occurs, upon becoming aware of it, ReSales-Online shall notify the Customer without undue delay and shall provide timely information relating to the Security Incident as it becomes known or when reasonably requested by the Customer.

Accuracy and Accuracy of Data

As a user, you are solely responsible for the truthfulness and accuracy of the data that you send to https://resales-online.com, exonerating RESALES ANDALUCIA S.L. from any liability in this respect. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares that he/she has been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by RESALES ANDALUCIA S.L. (ReSales-Online) in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying RESALES ANDALUCIA S.L. (ReSales-Online) in the terms established in this Policy for the exercise of rights. This revocation shall in no case be retroactive.

Changes to the privacy policy

RESALES ANDALUCIA S.L. may modify, without prior notice, this Privacy Policy whenever necessary in order to adapt it to any legislative, regulatory, jurisprudential or administrative change, or in order to adapt it to the instructions issued by the Data Protection Agency or to the legitimate interest of the data controller. Any modification to this policy, without prejudice to the above, will be published and posted on the website. Therefore, we recommend the periodic reading of these policies in order to be aware of possible changes.

Commercial e-mails

In accordance with the LSSICE, https://resales-online.com does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce and Article 66.1.b) of Law 13/2022 General Telecommunications https://resales-online.com undertakes not to send commercial communications without duly identifying them.

Questions or queries about this policy or your rights

If you have any questions or comments about this policy, or if you have any concerns about the way in which any personal information you have provided to us may have been handled, you may contact us by post or email at: gdpr@resales-online.es

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