To force a password reset for all users:

  1. Click [My Account] at top-right of the Home Page

  2. Click the [Users] tab

  3. Click [Edit] next to the first user in the list

  4. Click the [Reset Password] button

  5. Repeat from Point 3 for all users

The system will send an email to the email address registered on the user account, it will contain a Reset Password link.


  • You must have Administrator privileges to perform this function.

  • Ensure that the leaving staff member does not have access to any of the email addresses registered on the user accounts.

  • Passwords should be a minimum of 6 characters, alpha-numeric characters only, and no spaces.

Did this answer your question?