Showing my company details to other agents
What do they see?
Apart from your company details that show on the Members List, when other agents look at your shared listings, they can click on the Agent Info tab and by default the system displays your company details and a list of all company staff that have a ReSales-Online user account.
If some of your staff are not relevant to property sales or viewings, you might like to hide their details from other agents to avoid the agent contacting the wrong person, this is imperative for hassle-free collaboration.
What options are available?
Showing your Company Contact information is obligatory and these details will always display to other agents, so be sure to keep your main telephone, email address and website up-to-date. Click here to see how to check and edit your company info.
Regarding displaying user information, you have the following options:
Display All Users (system default)
Display Selected Users
Display the Lister/Viewings users on each of your properties
Display NO staff members and only show your company contact details
How can I change my Agent Info tab settings?
You need to have Administrator privileges to perform this function.
Click [My Account]
Click the [Company Settings] tab
Scroll down to the heading that says: Agent Info Tab
Note your current selection on the right-hand column
To make a change to the settings, click the [Edit] button
A new window will display, now depending on what you want, do one of the following actions:
The users I want to show ...
How to do it
All company users will display on all of your property listings
All users you select will display on all of your property listings
Only the users selected on the [Listed by] and [Viewings] fields of each property will be displayed
Be sure you have the correct users selected in the [Listed By] and [Viewings] fields on your properties
Display NO staff members
Only show the public company details I have in the [Company] tab in the system
After you click [Save] your new selection will display on the Company Settings tab.
Start a chat with our Customer Support team.