CRM
17 articles

+1Written by Sue Bermúdez, Lewis Woodley, Cassy Cupples and 1 other



Client Profiles - everything you need to know

Written by Sue Bermúdez. Updated over a week ago
How to manage your website enquiries
If your website is configured to send property enquiries to your ReSales-Online CRM, this is how to view and assign them
Written by Sue Bermúdez. Updated over a week ago
What is a Web Page Link?
A web page link provides a method for your clients to click and directly open up property details on your website.
Written by Sue Bermúdez. Updated over a week ago
How can I print a Commission Agreement for a viewing appointment?
When taking clients to view properties with other agents it is always a good policy to have a signed commission agreement.
Written by Sue Bermúdez. Updated over a week ago
Saving emails to the system CRM
Adding emails from your clients to the system's CRM will keep all their correspondence in one place and save you time.
Written by Sue Bermúdez. Updated over a week ago
What is CRM?

Written by Sue Bermúdez. Updated over a week ago
How can I create a custom report?
Build tailored reports to display your sales pipeline, track individual performances within your team, and much more.
Written by Lewis Woodley. Updated over a week ago
How can I add a client to my contact list?
Growing your client database and keeping the information up to date is key to the success of any businesses.
Written by Cassy Cupples. Updated over a week ago
Profiles Search
Use the profile search feature to search for an individual or all the profiles you have created under your account.
Written by Ross Burrow. Updated over a week ago
What is a Contact Source?
You can build a list of Contact Sources to suit your needs. The list is flexible and Sources can be added, edited or deleted any time.
Written by Sue Bermúdez. Updated over a week ago
How can I manage my Contact Source and Contact Stage lists?

Written by Sue Bermúdez. Updated over a week ago
What is a Contact Stage?
You can build your own list of Contact Stages to suit your needs. The list is flexible and Stages can be added, edited or deleted any time.
Written by Sue Bermúdez. Updated over a week ago
How to request an appointment to view another agent's listing?

Written by Sue Bermúdez. Updated over a week ago
What is a task?

Written by Sue Bermúdez. Updated over a week ago
What is the Save Email to CRM option?
When sending a property by email, if you select the [Save to CRM] tickbox, the system will save the email under your client contact record.
Written by Sue Bermúdez. Updated over a week ago
How can I add a task and set a reminder?

Written by Sue Bermúdez. Updated over a week ago
How can I search for a task?

Written by Sue Bermúdez. Updated over a week ago